Our Services

Hearing Loss Services

CUSTOMIZED CARE & SOLUTIONS

We realize you’ve come to an important decision in your life – whether or not to reconnect with the world around you. Our personalized approach to hearing care reflects that concern.

What We Offer

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  1. 30-day evaluation period standard on all hearing aid fittings. (45-day for MN)
  2. 60-day exchange period for a different size or style of hearing aids.
  3. Comprehensive warranty plans include:
    1. Unlimited cleaning and adjustment
    2. Loss Protection up to 1-year
    3. Corrosion and moisture protection
    4. Remote fitting adjustments
    5. Free software updates for the life of your hearing aids.
    6. Unlimited office visits, which may include an annual hearing exam.
    7. Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
    8. Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Robin and Sandy are always welcoming and thoughtful, and I feel happy relying on them to monitor my hearing. Robin is expert and also talks with common sense and understanding of my personal circumstances. I have complete confidence in her and it is a comfort to be able to leave...

Dennis Mellang, on Google

Wonderful and competent at what they do. Friendly and professional. I wouldn't want to do business with anyone else. They don't treat you like a number, they treat you with respect.

Regina Haxby, on Google

Absolutely wonderful! They were personable and extremely accommodating. Would recommend them to anyone needing assistance with their hearing needs

Christine Seebecker, on Google

Once again, friendly professional service. Had a problem with one aid, they hooked it up, diagnosed the problem, made the proper adjustments, and the problem was fixed in a timely manner. Thank you

John McEnaney, on Google

First consult, testing visit and first pair. Will update as care continues on path to hearing really well again, so not 5 stars yet but likely. So far, this direct care and admin Team are kind, professional, and they take enough time to explain which products align with needs and...

Gertie Ban, on Google

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