What to Expect

Our Quality Policy

The Audibel Network Network is committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  1. A complete visual and diagnostic Hearing Evaluation.
  2. A complete Lifestyle Assessment is given to understand your daily hearing environments.
  3. Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  4. Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  5. Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  1. 30-day evaluation period standard on all hearing aid fittings. (45-day for NM & MN)
  2. 60-day exchange period for a different size or style of hearing aids.
  3. Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  4. Unlimited office visits and hearing aid evaluations while under warranty.
  5. Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  6. Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Robin adjusted my hearing aids and I really notice the difference in clarity and sound. I sincerely appreciate their attention to the comfort and hearing of their patients. Thank you.

Marleen Jewell, on Google

It was good it was great it was laid back and to the point very direct and I have a positive feeling about it and it was it was very professional and very professional I think she really generally cares and that's very nice

Christopher Long, on Google

These ladies are awesome ! I enjoy seeing them , they always make my day. Just ordered new set of hearing aids , Makes my life easier thank you Robin & Sandy.

Linda Chamberlain, on Google

Robin and Sandy are always welcoming and thoughtful, and I feel happy relying on them to monitor my hearing. Robin is expert and also talks with common sense and understanding of my personal circumstances. I have complete confidence in her.

Dennis Mellang, on Google

I have been VERY happy and impressed with my experience with the personnel at Sound Advice Hearing. They are very knowledgeable about their products and services. They have been extremely helpful with my follow up needs. Their caring and kind attitudes have been so welcoming. I will recommend them to...

Linda Brennan, on Google

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